PRIVACY POLICY

Privacy Policy

1. Introduction

MedicSPA Gatineau is committed to protecting the privacy and confidentiality of personal information collected through this website.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable Canadian and Quebec privacy legislation, including Quebec’s Law 25.

2. Information We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Appointment requests
  • Consultation inquiries
  • Information voluntarily submitted through forms
  • Technical information such as IP address, browser type, and website usage data

3. Purpose of Collection

Personal information is collected to:

  • Respond to inquiries
  • Schedule appointments
  • Provide requested services
  • Improve customer experience
  • Maintain business records
  • Comply with legal obligations
  • Communicate relevant information where consent has been provided

4. Consent

By submitting personal information through our website, you consent to the collection, use, and disclosure of your information for the purposes described in this Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. Disclosure of Information

MedicSPA Gatineau does not sell personal information.

Information may be shared with:

  • Website and technology service providers
  • Appointment management platforms
  • Payment processors
  • Professional advisors
  • Government authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration

While we strive to protect personal information, no internet transmission can be guaranteed completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

When no longer required, information is securely destroyed or anonymized.

8. Your Privacy Rights

Subject to applicable laws, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Withdrawal of consent
  • Deletion of personal information where legally permitted

Requests may be submitted using the contact information provided below.

9. Privacy Officer

In accordance with Quebec Law 25, MedicSPA Gatineau has designated a Privacy Officer.

Privacy Officer
MedicSPA Gatineau
555 Boulevard de la Gappe
Gatineau, Quebec J8T 8N7
Canada

Email: info@medicspa-gatineau.ca

10. Updates

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website.